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Church Member Software
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Data protection

When someone asks about their data

  1. Log the request in Data protection → Log a request, the day it arrives. People don’t have to use the right words: "what do you have on me?" is a subject access request.
  2. You normally have one calendar month. The request page shows the deadline, and the dashboard reminds you.
  3. For a copy of their data, use "Download their data". Check it before sending, and remove anything about other people. Some notes are set aside for you to review by hand.
  4. To delete someone’s data, use "Erase their data". You’ll see what will go and what has to be kept (giving and Gift Aid records, for six years).
  5. Mark the request done, noting what you did.